CareerOkay.com
Wednesday 01, Nov 2023

Customer Service Representative  

CareerOkay.com

Rawalpindi, - Pakistan - 30 to 35 (PKR) - Per Month

Less than 1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
FA BA BBA Bcom
Requires Traveling:
No
Salary:
30 - 35 PKR
Salary Type:
Per Month
Total Vacancies:
8
Skills
largeinboundoutboundcallscommunicationhandlingclarifyinformation researchissuesolutionsupsellbuildcall centerdatabaseseminarsperformancelevelqualitativequantitative30

Description

Responsibilities

Manage large amounts of inbound and outbound calls on time
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Requirements and skills

Job Specification

CareerOkay.com is in search of talented and motivated individuals for the post of Customer Service Representative in the field of Customer Service in one of their office located in Rawalpindi - Pakistan. The ideal candidate should have fa ba bba bcom qualification and atleast less than 1 year of experience. The position require large, inbound, outbound, calls, communication, handling, clarify, information research, issue, solutions, upsell, build, call center, database, seminars, performance, level, qualitative, quantitative, 30 mandatory skills. This is a Full-Time morning shift job.Salary vary between 30 to 35 (PKR) per month depending upon skills and years of experience candidate got.


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