Rizwana Ashraf
Tuesday 04, Jul 2023

Customer Service Representative (British Accent)  

Fathom International Services PVT Ltd

Lahore, - Pakistan - 60k to 70k (PKR) - Per Month

1 Year Evening Shift Full-Time

Job Details

Customer Service
Career Level:
Experienced (Non-Managerial)
1 Year
Required Qualification:
Intermediate or above
Requires Traveling:
60000 - 70000 PKR
Salary Type:
Per Month
Total Vacancies:
inbound callscustomer servicecommunication skillsbritish accentfluent in english


We are looking for a resource to manage Inbound calls, Emails, and Live Chat Support. The candidate must have an excellent command of English Speaking and proven experience in Customer Service.

Mandatory Requirements:

Expert in English Communication Skills with (British Accent)
Must have Outbound/Inbound Calls experience.
Must have experience in Customer Service (Phone, Email, Chat).
Should be fluent in spoken English (British Accent)
Ability to do research work.
The ability to write and speak proper English is critical.
Can work Evening Shift.
Provide accurate information and assistance to customers regarding our products and services.
Resolve customer issues and complaints by identifying the root cause and implementing appropriate solutions.
Collaborate with other team members and departments to ensure customer satisfaction.
Maintain a high level of product knowledge to address customer inquiries effectively.
months or Year  international call center experience is must.
Location: Quid E Azam Industrial estate Kot Lakhpat

Job Specification

Fathom International Services PVT Ltd is in search of talented and motivated individuals for the post of Customer Service Representative (British Accent) in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate or above qualification and atleast 1 year of experience. The position require inbound calls, customer service, communication skills, british accent, fluent in english mandatory skills. This is a Full-Time evening shift job.Salary vary between 60k to 70k (PKR) per month depending upon skills and years of experience candidate got.