Provide outstanding customer service through both oral and written communication. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Prepare and process quotes, orders and samples requests. Communicate with customers and follow-up promptly with quotes, requests, orders and other tasks. Work with all stakeholders such as sales representative, administrative staff, production staff, suppliers and customers on orders and projects including pricing ,technical specifications and meeting deadlines. When appropriate, advise customers on best strategies to achieve their desired outcomes. Meet personal/team qualitative and quantitative targets. Build sustainable relationships and engage customers by taking the extra mile. Any other assignment given by team lead/management.
AZHAR BHATTI (Recruiter) is in search of talented and motivated individuals for the post of Customer Service Representative in the field of Design in one of their office located in Lahore - Pakistan. The ideal candidate should have bachelor qualification and atleast less than 1 year of experience. The position require customer service, written communication, clarify, information research, issue, solutions, process, sales representative, pricing, technical specifications, qualitative, quantitative, build mandatory skills. This is a Full-Time on rotation job.Salary vary between 15k to 18k (PKR) per month depending upon skills and years of experience candidate got.