Customer Service Representative 

Job Details

Category:

Design

Career Level:

Entry Level

Experience:

Less than 1 Year

Required Qualification:

Bachelor

Requires Traveling:

No

Salary:

15000 - 18000 PKR

Salary Type:

Per Month

Total Vacancies:

9

Skills

customer servicewritten communicationclarifyinformation researchissuesolutionsprocesssales representativepricingtechnical specificationsqualitativequantitativebuild

Description

 Provide outstanding customer service through both oral and written communication.   Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives   Prepare and process quotes, orders and samples requests.   Communicate with customers and follow-up promptly with quotes, requests, orders and other tasks.   Work with all stakeholders such as sales representative, administrative staff, production staff, suppliers and customers on orders and projects including pricing ,technical specifications and meeting deadlines.   When appropriate, advise customers on best strategies to achieve their desired outcomes.   Meet personal/team qualitative and quantitative targets.   Build sustainable relationships and engage customers by taking the extra mile.   Any other assignment given by team lead/management.