Rabia Tanveer
Tuesday 27, Sep 2022

Customer Service Representative  

Omega Tech Solotions

Lahore, - Pakistan - 50k to 80k (PKR) - Per Month

1 Year On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
1 Year
Required Qualification:
Graduaate
Requires Traveling:
No
Salary:
50000 - 80000 PKR
Salary Type:
Per Month
Total Vacancies:
5
Skills
industrymetroarearatinghiringcustomer service representativeprofessionalschooldiplomageneraleducationcustomer serviceinboundoutboundcallscustomer retentioninside salesmicrosoftcommunicationvolumecomputer skillssoftwarecustomertelephoneemailchatresearchsalesquantitativeperformancemetricscurrent

Description

We are a leading company in our industry in the metro area. We have a . rating on from our employees. We are hiring an experienced Customer Service Representative to join our existing top-notch team. If you're a hard-working professional, It is a great place to grow your career. You'll be glad you applied to It

Qualifications

  • High school diploma or general education degree (GED) required
  • year of customer service experience in UK/USA market
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Proficient in Microsoft Office
  • Excellent interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Basic computer skills in various software and web-based applications
Responsibilities
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

Job Specification

Omega Tech Solotions is in search of talented and motivated individuals for the post of Customer Service Representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have graduaate qualification and atleast 1 year of experience. The position require industry, metro, area, rating, hiring, customer service representative, professional, school, diploma, general, education, customer service, inbound, outbound, calls, customer retention, inside sales, microsoft, communication, volume, computer skills, software, customer, telephone, email, chat, research, sales, quantitative, performance, metrics, current mandatory skills. This is a Full-Time on rotation job.Salary vary between 50k to 80k (PKR) per month depending upon skills and years of experience candidate got.

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