Aman Fatima
Friday 05, Jul 2024

Customer Service Provider  

Buzz by Orbital

Lahore, - Pakistan - 40k to 65k (PKR) - Per Month

Student Evening Shift Full-Time

Job Details

Customer Service
Career Level:
Entry Level
Required Qualification:
Intermediate or above
Requires Traveling:
40000 - 65000 PKR
Salary Type:
Per Month
Total Vacancies:
customer supportcommunication skillsproblem solving


Buzz by orbital is one of the fastest growing solution providers for outsourced customer support industry, specializing in smart digital marketing, full cycle customer outreach to enable enterprises, to acquire, manage and retain high value customers. We derive much pleasure serving clients diligently throughout our dedicated team of personnel who are professionals.

Job Description:
Currently, we are in the hiring process for potential as well as self-motivated individuals to apply for the position of BPO Call Center Representatives. In this capacity, you will be called upon to ensure that the clients receive the best care they deserve. You will be receiving calls both incoming and outgoing, to attend to your clients’ concerns, address their concerns and ensure they are satisfied.
Key Responsibilities:
Answer clients’ calls promptly and professionally.
Understand the needs of the client, explain information, investigate issues, and provide recommendations.
Ensure clients have accurate information by utilizing firm policies and procedures.
Standard of professionalism and customer service should always be maintained at the highest level.
 Take any outstanding issues to the appropriate supervisors or departments.
Focus on goals that are connected to client satisfaction and solving issues during the first call.
a minimum of a high school diploma or equivalent.
 Ideally, the candidate should have previous work experience in a call center or as a customer service representative.
 Proficient in communication skills, especially in terms of verbal and written communication skills.
Capability to pay close attention on details and possess good analytical skills.
 ability to work effectively in a stressful environment;
computer operation and ability to work simultaneously on different tasks.


Competitive salaries and incentives based on performance
Extensive training programs
Opportunities for career advancement
Paid time off
A positive and friendly work environment

Job Specification

Buzz by Orbital is in search of talented and motivated individuals for the post of Customer Service Provider in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate or above qualification and atleast student of experience. The position require customer support, communication skills, problem solving mandatory skills. This is a Full-Time evening shift job.Salary vary between 40k to 65k (PKR) per month depending upon skills and years of experience candidate got.