M&S Online
Friday 20, Aug 2021

Customer Sales & Service Representative  

M&S Online

Lahore, - Pakistan - 25k to 35k (PKR) - Per Month

1 Year Night Shift Full-Time

Job Details

Customer Service
Career Level:
Experienced (Non-Managerial)
1 Year
Required Qualification:
Graduate or above
Requires Traveling:
25000 - 35000 PKR
Salary Type:
Per Month
Total Vacancies:
american accentcustomer serviceenglish languageinterpersonal skills


M&S is seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Customer Service & Sales Specialist. The ideal candidate loves talking to people and proactively getting sales. You will be responsible for converting leads into sales.

Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent.

Office timings - : PM to : AM, two days off (Sat-Sun). Candidates with relevant experience are encouraged to apply.


  • Communicate with customers via phone calls, email, and chat
  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Contacting potential or existing customers to inform them about a product.
  • You will be responsible for generating calls to potential customers
  • Ensuring that you are on track with sales goals
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • The ideal candidate must be a graduate or above
  • Must have professional English competence and previous experience of customer services with the USA or any other foreign company.
Essential Requirements:
  • Minimum -Year call representative role experience
  • Candidates with excellent English skills will be preferred
  • Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!
  • Able to work honestly and ethically.
  • Must be able to work in a fast past and dynamic work environment.
  • Very well organized and reliable.
  • A key Team player.
  • Outstanding communicator and listener
  • The ability to persuade, with a professional with a patient and friendly personality.
Candidates with relevant experience are encouraged to apply.

Job Specification

M&S Online is in search of talented and motivated individuals for the post of Customer Sales & Service Representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have graduate or above qualification and atleast 1 year of experience. The position require american accent, customer service, english language, interpersonal skills mandatory skills. This is a Full-Time night shift job.Salary vary between 25k to 35k (PKR) per month depending upon skills and years of experience candidate got.

About M&S Online

M&S Online is a services-based company situated in Lahore, M&S Online provides complete e-commerce solutions for business.