Job Details
- Category:
- Customer Service
- Career Level:
- Entry Level
- Experience:
- Student
- Required Qualification:
- Intermediate or above
- Requires Traveling:
- No
- Salary:
- 30000 - 65000 PKR
- Salary Type:
- Per Month
- Total Vacancies:
- 19
- Skills
Description
Job Description:
We are currently hiring self-motivated and potential candidates for the position of BPO Call Center Representatives. In this role, you will be responsible for ensuring that clients receive exceptional care. You will handle both incoming and outgoing calls, address client concerns, and ensure their satisfaction.
Key Responsibilities:
- Answer clients’ calls promptly and professionally.
- Understand the needs of the client, explain information, investigate issues, and provide recommendations.
- Ensure clients have accurate information by utilizing firm policies and procedures.
- Standard of professionalism and customer service should always be maintained at the highest level.
- Take any outstanding issues to the appropriate supervisors or departments.
- Focus on goals that are connected to client satisfaction and solving issues during the first call.
Requirements:
- A minimum of a high school diploma or equivalent.
- Proficient in communication skills, especially in terms of verbal and written communication skills.
- Capability to pay close attention on details and possess good analytical skills.
- Ability to work effectively in a stressful environment;
- Computer operation and ability to work simultaneously on different tasks.
- Freshers are encouraged to apply.
Benefits:
- Competitive salaries and incentives based on performance
- Extensive training programs
- Opportunities for career advancement
- Paid time off
- A positive and friendly work environment
Job Specification
Buzz by Orbital is in search of talented and motivated individuals for the post of Customer Sales & Service Representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate or above qualification and atleast student of experience. The position require customer service, client satisfaction, communication skills, verbal, written communication, problem solving, active listening mandatory skills. This is a Full-Time evening shift job.Salary vary between 30k to 65k (PKR) per month depending upon skills and years of experience candidate got.
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