Monday 07, Jul 2025

Customer Sales and Service Representative

VIRTUAL WORLD COMMUNICATIONS

KARACHI, - Pakistan - Salary Not disclosed

2 Years Morning Shift Full-Time

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Job Details

Category:: Accounting/Auditing
Career Level:: Experienced (Non-Managerial)
Experience:: 2 Years
Required Qualification:: INTERMEDIATE OR BACHELOR IN SALES & MARKETING
Requires Traveling:: No
Salary:: Salary Not disclosed
Salary Type:: Per Month
Total Vacancies:: 5
Skills: customer interactionsupportproblem solvingroot causecustomersolutionsorder managementorderplacementprocessingreturnsproductcustomer satisfactioncustomer experiencebuildingsales supportsalesprovidingclosingcommunicationverbalwritten communicationrecord keepingtransactionscommunication skillscustomer focusservicetechnical skillssoftwaretoolsorganization

Description

Key Responsibilities:

Customer Interaction: Engaging with customers through various channels to answer questions, resolve issues, and provide support.

Problem Solving: Identifying the root cause of customer problems and offering effective solutions.

Order Management: Assisting with order placement, processing, and returns.

Product Knowledge: Maintaining a strong understanding of products and services to provide accurate information.

Customer Satisfaction: Ensuring a positive customer experience and building strong relationships.

Sales Support: May involve assisting with sales inquiries, providing product information, and potentially closing sales.

Communication: Excellent verbal and written communication skills are essential for clear and effective interaction.

Record Keeping: Maintaining accurate records of customer interactions and transactions.

Skills and Qualifications:

Communication Skills: Clear and effective verbal and written communication is crucial.

Problem-Solving Skills: Ability to analyze situations, identify root causes, and develop solutions.

Customer Focus: A customer-centric approach and a commitment to providing excellent service.

Product Knowledge: Familiarity with the company's products and services.

Sales Skills (if applicable): Ability to handle sales-related inquiries, provide product information, and close sales.

Empathy: Ability to understand and relate to customer concerns and frustrations.

Technical Skills: Proficiency in using relevant software and communication tools.

Organization: Ability to manage multiple tasks and prioritize effectively.

Job Specification

VIRTUAL WORLD COMMUNICATIONS is in search of talented and motivated individuals for the post of Customer Sales and Service Representative in the field of Accounting/Auditing in one of their office located in KARACHI - Pakistan. The ideal candidate should have intermediate or bachelor in sales & marketing qualification and atleast 2 years of experience. The position require customer interaction, support, problem solving, root cause, customer, solutions, order management, order, placement, processing, returns, product, customer satisfaction, customer experience, building, sales support, sales, providing, closing, communication, verbal, written communication, record keeping, transactions, communication skills, customer focus, service, technical skills, software, tools, organization mandatory skills. This is a Full-Time morning shift job.

Customer Sales and Service Representative

VIRTUAL WORLD COMMUNICATIONS

Job Details

Description

Job Specification

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