Meta Fusion Tech
Wednesday 05, Nov 2025

Customer Representative – Taxi Dispatch (UK Market) 

Meta Fusion Tech

lahroe, - Pakistan - 60k to 80k (PKR) - Per Month

Less than 1 Year On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Bachelors
Requires Traveling:
No
Salary:
60000 - 80000 PKR
Salary Type:
Per Month
Total Vacancies:
7
Skills
dispatchofficeinbound callsoperationsinboundcustomercallsprocesscustomer servicecomplaintsproceduresservicequalitycommunication skillsaccenttime managementprofessionalperformanceholidaysenvironment

Description

We are looking for motivated, reliable, and customer-focused professionals to join our team as Taxi Dispatch Operators (UK) in our Lahore office.

You will be responsible for managing inbound calls, booking rides, and coordinating with UK-based drivers to ensure efficient and timely operations.

Key Responsibilities
Answer inbound customer calls and process taxi bookings efficiently
Maintain accurate booking records and customer details
Communicate and coordinate with drivers for smooth operations
Provide excellent customer service and handle queries or complaints
Follow company procedures to maintain service quality

Requirements
Minimum year of customer service experience (UK taxi dispatch preferred)
Excellent English communication skills (neutral or British accent)
Willingness to work UK shifts (evening and night hours)
Ability to work – hour shifts consistently
Strong multitasking, time management, and problem-solving skills
Professional, disciplined, and proactive attitude

What We Offer
Competitive salary package (Rs. , – Rs. , per month)
Annual performance bonuses
Paid annual leaves and holidays
Career growth opportunities in a professional environment

Job Specification

Meta Fusion Tech is in search of talented and motivated individuals for the post of Customer Representative – Taxi Dispatch (UK Market) in the field of Customer Service in one of their office located in lahroe - Pakistan. The ideal candidate should have bachelors qualification and atleast less than 1 year of experience. The position require dispatch, office, inbound calls, operations, inbound, customer, calls, process, customer service, complaints, procedures, service, quality, communication skills, accent, time management, professional, performance, holidays, environment mandatory skills. This is a Full-Time on rotation job.Salary vary between 60k to 80k (PKR) per month depending upon skills and years of experience candidate got.


About Meta Fusion Tech

Meta Fusion Tech is a Pakistan-based technology and operations company providing outsourced solutions for UK taxi and private hire businesses.We help cab companies save time and costs by managing their taxi dispatch operations, call answering, and booking management through our trained and professional operators. Alongside operations, we also offer SEO, Google Ads management, and website development services — all designed to increase bookings and strengthen your online presence.At Meta Fusion Tech, we act as your reliable offshore partner, ensuring your taxi business runs smoothly around the clock.