Fahad  Khan
Thursday 15, May 2025

Customer Care Supervisor 

Fahad Tutor Academy

Karachi, - Pakistan - 25k to 45k (PKR) - Per Month

1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Executive (SVP, VP, Department Head)
Experience:
1 Year
Required Qualification:
graduation
Requires Traveling:
No
Salary:
25000 - 45000 PKR
Salary Type:
Per Month
Total Vacancies:
5
Skills
supervisorhiringcustomer supportcommunication skillsleadershipmonitorclientperformancefeedbackcommunicationleadership skillscustomer serviceeducationenvironment

Description

Supervisor Required

We are hiring a skilled and proactive supervisor to lead our customer support team. The ideal candidate must have excellent communication skills (English and local language), strong leadership qualities, and a problem-solving attitude.
Key Responsibilities:
Guide and monitor customer support officers.
Ensure client conversion targets are met.
Negotiate with clients on student/parent requirements.
Address and resolve client issues promptly.
Track team performance and provide feedback.
Requirements:
candidates only.
Strong communication and leadership skills.
Ability to negotiate and resolve issues effectively.
Experience in customer service or education (preferred).
What We Offer:
Competitive salary, bonuses, and growth opportunities.
Supportive and collaborative work environment.

Job Specification

Fahad Tutor Academy is in search of talented and motivated individuals for the post of Customer Care Supervisor in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have graduation qualification and atleast 1 year of experience. The position require supervisor, hiring, customer support, communication skills, leadership, monitor, client, performance, feedback, communication, leadership skills, customer service, education, environment mandatory skills. This is a Full-Time morning shift job.Salary vary between 25k to 45k (PKR) per month depending upon skills and years of experience candidate got.