- Deal with walk in customers at office counter.
- Receive Customer faulty unit at care center and issue unit receipt to customer
- Confirm Warranty Card and Cash Invoice from customer for claim process
- Assign job of customer unit to indoor / outdoor technician on daily basis
- Take feedback from indoor / outdoor technician about faulty units and process in software
- In case of parts required for faulty units of customers, make demand and send to HO Parts Dept
- Minimize pending units of customers and dealers with the coordination of HO, Parts Dept and RND
- Audit stock of parts and units at care centers and send to higher management on monthly basis.
- Support and facilitate sales team in resolving customer care matters resulting in sales growth.
Dany Technologies is in search of talented and motivated individuals for the post of Customer Care Executive in the field of Customer Service in one of their office located in Quetta - Pakistan. The ideal candidate should have b.com qualification and atleast 2 years of experience. The position require customer, customer relationship, customer care, customer-support, customer handling, customer satisfaction mandatory skills. This is a Full-Time morning shift job.Salary vary between 30k to 35k (PKR) per month depending upon skills and years of experience candidate got.
About Dany Technologies
A Global Consumer Electronics Group with presence in 22 countries of the world including Hong Kong, UAE, Pakistan, China, Egypt, South Africa, Afghanistan, Mozambique, Thailand and Greece