Client Support Coordinator 

Job Details

Category:

Customer Service

Career Level:

Entry Level

Experience:

Fresh Graduate

Required Qualification:

Bachelors CS/IT/SE

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

10

Skills

peoplecommunication skillsclient handlingcommunicationcustomer satisfactionsupporthandlingproject management

Description

Multiple Vacancies! We are looking for confident, energetic and reliable people having excellent English communication skills, client handling and a call center working experience. If you are passionate about working with US clients and looking for a carrier growth, we have a perfect job for you!

• You must have an excellent English communication skill and be able to coordinate with multiple project stakeholders including clients/internal teams and manage simultaneous projects and deadlines.
• Communicate very well over the phone or zoom with clients, attend team meetings, take notes and circulate meeting minutes.
• You are a soft-spoken personality, polite in communication, never gets aggressive, able to perform under pressure and deliver projects within budget & specified timeframes while ensuring the highest customer satisfaction.
• Act as a single point of contact for the clients, coordinate with internal teams and support them in completing their tasks.
• You must be reliable, available, having a can-do attitude and provide our clients a first-hand support on their projects and deliverables.
• Capacity to embrace change and quickly adapt to the new situations, changes in direction, and altering priorities.
• Proven ability to thrive in a fast paced, dynamic environment.
• Ability to document process and procedures, timely assess situations and prioritize things effectively.
• Ability to identify alternatives and make contingency plans.
• Maintain a positive attitude in handling tasks professionally.
• Fresh candidates with good communication skills are also encouraged to apply.

Education: BS/MS degree is required. If you have training or experience in project management, your degree can be in any discipline.

• On Time Step-in Incentive
• Daily Company Provided Meal
• Salaries Per Year (One additional salary as a bonus)
• Quarterly Performance-Based Bonuses
• Paid Overtime
• Leave Encashment
• Provident fund
• Dedicated Trainings
• Office Gatherings, Celebrations and Trips
• Excellent workplace & COVID- protected work environment