Thursday 04, Feb 2021

Call Center Agent  


Karachi, - Pakistan - Salary Not disclosed

Less than 1 Year On Rotation Full-Time

Job Details

Information Technology
Career Level:
Entry Level
Less than 1 Year
Required Qualification:
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
call center agentcar rentalcustomer supportofficeeducationfieldfluentenglish languagecallsmiddle eastcallingprofessionalcomplaintscustomertransactionsrecordingprocessformsinvestigation


Title: Call Center Agent

eZhire Private Limited is a car rental company based in UAE and currently looking for Customer Support/Client services Agents for its Karachi office.
Education: O/A Level/Intermediate/Bachelors in any field
Experience: Min months to -year experience in relevant field.

Job responsibilities and skills:
Fluent written and excellent English language skills. The calls will be to & from the Middle East and the candidate should be able to understand different accents.
Answer and calling in a professional manner to provide information about products and services, take/ cancel bookings, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, process bookings, forms, and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.

Interested applicants are highly encouraged to apply at

Job Specification

eZhire is in search of talented and motivated individuals for the post of Call Center Agent in the field of Information Technology in one of their office located in Karachi - Pakistan. The ideal candidate should have graduate/bachelors qualification and atleast less than 1 year of experience. The position require call center agent, car rental, customer support, office, education, field, fluent, english language, calls, middle east, calling, professional, complaints, customer, transactions, recording, process, forms, investigation mandatory skills. This is a Full-Time on rotation job.

About eZhire

eZhire offers an efficient, convenient and elegant way to rent a car in Dubai, Sharjah, Abu Dhabi, Ajman and Ras Al Khaimah for everyone and at any time.