Job Details
- Category:
- Marketing
- Career Level:
- Entry Level
- Experience:
- Fresh Graduate
- Required Qualification:
- BBA/MBA
- Requires Traveling:
- No
- Salary:
- Salary Not disclosed
- Salary Type:
- Per Month
- Total Vacancies:
- 20
- Skills
Description
Responsible for managing a whole lot of incoming and outgoing calls in the organization
Build long-lasting relationships with customers
Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank
Attend educational seminars or conferences on a regular basis so as to develop expertise and improve performance levels
Make use of available opportunity to sell or advertise products to customers
Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues
Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems
Route calls to the appropriate channel(s)
Move complex issues or complaints to supervisors
Willing to work during extended odd hours and/or during holiday periods
Job Specification
bizlogix is in search of talented and motivated individuals for the post of Call Center Agent in the field of Marketing in one of their office located in Lahore - Pakistan. The ideal candidate should have bba/mba qualification and atleast fresh graduate of experience. The position require communication mandatory skills. This is a Full-Time morning shift job.
About bizlogix
its a call center.
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