bizlogix
Wednesday 26, Feb 2020

Call Center Agent  

bizlogix

Lahore, - Pakistan - Salary Not disclosed

Fresh Graduate Morning Shift Full-Time

Job Details

Category:
Marketing
Career Level:
Entry Level
Experience:
Fresh Graduate
Required Qualification:
BBA/MBA
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
20
Skills
communication

Description

Responsible for managing a whole lot of incoming and outgoing calls in the organization 
Build long-lasting relationships with customers 
Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank 
Attend educational seminars or conferences on a regular basis so as to develop expertise and improve performance levels 
Make use of available opportunity to sell or advertise products to customers 
Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues 
Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems 
Route calls to the appropriate channel(s) 
Move complex issues or complaints to supervisors 
Willing to work during extended odd hours and/or during holiday periods

Job Specification

bizlogix is in search of talented and motivated individuals for the post of Call Center Agent in the field of Marketing in one of their office located in Lahore - Pakistan. The ideal candidate should have bba/mba qualification and atleast fresh graduate of experience. The position require communication mandatory skills. This is a Full-Time morning shift job.


About bizlogix

its a call center.

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