Centranet BPO  Pvt LTD
Monday 10, Jun 2024

Call Center Agent  

Centranet BPO Pvt.LTD

RAWALPINDI, - Pakistan - 30k to 60k (PKR) - Per Month

Less than 1 Year Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
Less than 1 Year
Required Qualification:
Intermediate to Bachelors
Requires Traveling:
No
Salary:
30000 - 60000 PKR
Salary Type:
Per Month
Total Vacancies:
10
Skills
information researchtarget orientedquick learnercommunication skillstime managementavailabilty to work at night

Description

Job Description:

Manage large amounts of outbound calls on time
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in an understandable way
Meet team qualitative and quantitative targets
Skills Required:
Excellent English written & oral communication skills
Must be able to work in a fast-paced environment
Understanding of Organizational Skills
Time Management Skills
Must be able to work in a team
WhatsApp- -
Email- anniekhalid
Location: Sf nd floor Mid-city mall opposite Rehmanabad Metro station, Beside MC Donald's Murree Road Rawalpindi

Job Specification

Centranet BPO Pvt.LTD is in search of talented and motivated individuals for the post of Call Center Agent in the field of Customer Service in one of their office located in RAWALPINDI - Pakistan. The ideal candidate should have intermediate to bachelors qualification and atleast less than 1 year of experience. The position require information research, target oriented, quick learner, communication skills, time management, availabilty to work at night mandatory skills. This is a Full-Time night shift job.Salary vary between 30k to 60k (PKR) per month depending upon skills and years of experience candidate got.