Muhammad Saad
Tuesday 18, May 2021

BA/QA Analyst Female  

Smartplacement Pvt Ltd

Rawalpindi, - Pakistan - Salary Not disclosed

4 Years Morning Shift Full-Time

Job Details

Information Technology
Career Level:
Experienced (Non-Managerial)
4 Years
Required Qualification:
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
quality assurancestandardscustomerdemandproblemservice deliveryreliabilityperformancepoliciesreviewmonitorclientfeedbackquality standardsoperationscoordinationsupportactingdealingreporting


• Develop quality assurance standards and company processes

• Ensure provided services meet customer expectations and demand
• Create reports documenting errors and issues for fixing a problem
• Work closely with the service delivery team to improve services
• Maintain standards for reliability and performance of services
• Working knowledge of all the services that company provides
• In-depth understanding of company standards and policies
• Review and monitor client feedback
• Communicates quality standards for smooth operations and parameters to service delivery team
• Closely monitor Coordination between SD team and clients
• To provide comprehensive support to the Service Delivery team and where necessary provide an interface between SD team and client to facilitate good and productive working relationships, acting with appropriate discretion when dealing with sensitive and difficult issues
• Ensuring completion of all tasks assigned and reporting directly to MD
• Ensure all deliverables are achieved unless agreed otherwise.
• Performs other duties as assigned

Job Specification

Muhammad Saad (Recruiter) is in search of talented and motivated individuals for the post of BA/QA Analyst Female in the field of Information Technology in one of their office located in Rawalpindi - Pakistan. The ideal candidate should have bachelors qualification and atleast 4 years of experience. The position require quality assurance, standards, customer, demand, problem, service delivery, reliability, performance, policies, review, monitor, client, feedback, quality standards, operations, coordination, support, acting, dealing, reporting mandatory skills. This is a Full-Time morning shift job.

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