En Route Technologies
Tuesday 04, Jan 2022

Technical Support Executive 

En Route Technologies

Rawalpindi, - Pakistan - 50k to 60k (PKR) - Per Month

2 Years Morning Shift Full-Time

Job Details

Category:
Public Relations
Career Level:
Manager (Manager/Supervisor)
Experience:
2 Years
Required Qualification:
Bachelor
Requires Traveling:
No
Salary:
50000 - 60000 PKR
Salary Type:
Per Month
Total Vacancies:
3
Skills
customer complaintscallsweb chatproblemcontentproductformsemailsetupdemosupportleadserviceprovidinglinecustomer serviceissue resolutiontelephonefluentbachelor

Description

Resolving customer complaints via Calls, Emails, Web chat etc.

Resolving problems by clarifying the customer's complaint; determining the cause of the problem
Assist with content changes in product and forms and creating content for e-mail confirmations
Setup clients virtual meetings for product Demo
Support our Lead Record Service by providing a st line customer service and issue resolution via e-mail and telephone
 Performs other related duties as assigned
Must be fluent in English

Job Specification

En Route Technologies is in search of talented and motivated individuals for the post of Technical Support Executive in the field of Public Relations in one of their office located in Rawalpindi - Pakistan. The ideal candidate should have bachelor qualification and atleast 2 years of experience. The position require customer complaints, calls, web chat, problem, content, product, forms, email, setup, demo, support, lead, service, providing, line, customer service, issue resolution, telephone, fluent, bachelor mandatory skills. This is a Full-Time morning shift job.Salary vary between 50k to 60k (PKR) per month depending upon skills and years of experience candidate got.


About En Route Technologies

En Route Technologies power by Tramigo Finland a multinational company with our headquarters and home in Finland. Our sales, support and R&D offices are located in our main markets. We are pioneers and brand builders; a team of highly innovative and persistent entrepreneurs aiming to change the tracking industry and create the first global consumer brand in the tracking product and telematics business. To achieve our goal, we create the best hardware and software solutions which consumers experience as easy to use, high value for money, reliable and intelligent.