Job Details
- Category:
- Engineering
- Career Level:
- Experienced (Non-Managerial)
- Experience:
- 2 Years
- Required Qualification:
- BSIT, MSIT, BSCS
- Requires Traveling:
- No
- Salary:
- Salary Not disclosed
- Salary Type:
- Per Month
- Total Vacancies:
- 1
- Skills
Description
A good memory of how ERP software and OS works. Excellent listening and questioning
skills, strong customer focus and Desktop Support.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to solve
the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer
information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Job Specification
Softbeats is in search of talented and motivated individuals for the post of Technical Customer Support Executive in the field of Engineering in one of their office located in Lahore - Pakistan. The ideal candidate should have bsit, msit, bscs qualification and atleast 2 years of experience. The position require software, customer, focus, desktop, product, service, expediting, management, team, sql-server, crystal-reports, erp mandatory skills. This is a Full-Time morning shift job.
About Softbeats
SOFTBEATS is a technology company providing business management systems and software solutions to Education sector and Manufacturing Industries. A team of talented, committed, dedicated & passionate resources setting new standards & benchmarks.
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