Timely preparation of rates and quotes for customers and overseas agents.
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely correspondence back to customers, track and resolving any issues regarding product
Individual having the Ability to read, writes, and speaks Espanol fluently along with good English
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Center Operations
Must be flexible to work in shifts
Excellent communication skills
ibex. is in search of talented and motivated individuals for the post of Spanish Speaker in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate/ a level and above qualification and atleast 1 year of experience. The position require spanish, customer service, preparation, build, service, correspondence, english, office, excel, center, operations, flexible, communication mandatory skills. This is a Full-Time on rotation job.
ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.