Service Manager 

Job Details

Category:

Engineering

Career Level:

Manager (Manager/Supervisor)

Experience:

10 Years

Required Qualification:

Bachelors / Masters

Requires Traveling:

Yes

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

handlingcustomerresourcereworkmaintenancepostsalessupportorderutilizationpersonneldirectprogresscurrentindustrystandardstoolsproblemactivitiesschedulingservicerepair

Description

Responsibilities:

• Multi Tasking – Ability to succeed while handling multiple tasks and responsibilities. This includes customer complains, questions and concerns.
• Key Focal Resource – Should effectively coordinate repairs / rework / maintenance / post sales support in order to obtain optimum utilization of equipment, resources and personnel and prevent or alleviate operational delays in another department.
• Delegate and direct serve tasks, monitor progress of all current and pending projects.
• Stay upto date with industry standards and innovations, materials, tools and / or processes that can be beneficial for the company.
• Making Decisions and problem solving – Analyzing information and evaluating results to choose the best solution and solve problem.Scheduling work and activities – Scheduling service and repair work and deliveries
• Resolving conflicts and carry out effective negotiations – Handling complains, settling disputes and resolving grievances and conflicts.

 Requirements:

• BE / BS Degree in Electrical / Mechanical
• years of experience in relevant field
• Local / Foreign certification in relevant field.