Shumaila Gul
Tuesday 15, Sep 2020

Senior Customer Service Executive  

eZhire Private Limitedd

Karachi, - Pakistan - 50k to 60k (PKR) - Per Month

3 Years On Rotation Full-Time

Job Details

Category:
Information Technology
Career Level:
Entry Level
Experience:
3 Years
Required Qualification:
High School graduate
Requires Traveling:
No
Salary:
50000 - 60000 PKR
Salary Type:
Per Month
Total Vacancies:
1
Skills
2seniorcustomer service executiveliaisoncurrentcustomercomplaintscustomer satisfactioncorephoneverbal communicationcustomer focustimelevelcustomer servicelineproceduresstandardscustomer supportcar rentaleducationschoolrent

Description

eZhire Private Ltd is looking for a Senior Customer Service Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Requirements :
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• Ensure high level of customer service in line with company policy, procedures & standards.
Previous experience in a customer support role in a UAE based Car Rental Company is required.
Education: High school degree.
Location: Karachi
Shift: Morning/Evening
Experience: + years of relevant experience in rent a car company.
Interested candidates can send their resume at

Job Specification

Shumaila Gul (Recruiter) is in search of talented and motivated individuals for the post of Senior Customer Service Executive in the field of Information Technology in one of their office located in Karachi - Pakistan. The ideal candidate should have high school graduate qualification and atleast 3 years of experience. The position require 2, senior, customer service executive, liaison, current, customer, complaints, customer satisfaction, core, phone, verbal communication, customer focus, time, level, customer service, line, procedures, standards, customer support, car rental, education, school, rent mandatory skills. This is a Full-Time on rotation job.Salary vary between 50k to 60k (PKR) per month depending upon skills and years of experience candidate got.

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