Zebec Networks
Wednesday 17, Apr 2019

Quality Control Manager (Female) 

Zebec Networks Pvt limited

Rawalindi, - Pakistan - Salary Not disclosed

1 Year Morning Shift Full-Time

Job Details

Category:
Other
Career Level:
Experienced (Non-Managerial)
Experience:
1 Year
Required Qualification:
Bachelors
Requires Traveling:
Yes
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
attention to detailsactive listeningactive and vigilant assessmentconflict managementenglish fluencycommunication skillspositive learning attituderelationship management skillsopen to feedback

Description

Responsibilities:

  • Measuring and evaluating agents' performance. 
  • Call monitoring with great attention to different call behaviors.
  • Maintaining a positive customer-client relationship.
  • Dealing with clients and their concerns.
  • Assuring 100% quality of the services provided to the clients.
  • Handling and maintaining data bases.
  • Developing evaluating models in compliance to the company's requirements and procedures.
  • Working closely with the operation management.

Job Specification

Zebec Networks (Recutiter) is in search of talented and motivated individuals for the post of Quality Control Manager (Female) in the field of Other in one of their office located in Rawalindi - Pakistan. The ideal candidate should have bachelors qualification and atleast 1 year of experience. The position require attention to details, active listening, active and vigilant assessment, conflict management, english fluency, communication skills, positive learning attitude, relationship management skills, open to feedback mandatory skills. This is a Full-Time morning shift job.

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