NOC Engineer VOIP 

Job Details

Category:

Information Technology

Career Level:

Experienced (Non-Managerial)

Experience:

4 Years

Required Qualification:

Bachelor in Telecom

Requires Traveling:

No

Salary:

35000 - 55000 PKR

Salary Type:

Per Month

Total Vacancies:

1

Skills

sidecustomerprovisionvoipphonecloudseriesvoicedataalarmsmaintenancediagnosticsopentroublesoftswitchproductdevelopmentsupportprovisioningconfigurationcenterservicefieldinstallationengineering

Description

Provisions switch subscriber side and trunk side translations

Insure all customer orders are built correctly in the switch within a timely manner.

Provision servers for VoIP (CLOUD PBX) platform

Configure PoE Switches and IP phone sets for all CLOUD PBX deployments

Configure Adtran & Series routers for all Voice and Data installations

Monitor switch alarms for correct operation and utilization.

Perform switch preventative maintenance and diagnostics

Open trouble tickets with switch manufacture on critical issues when necessary.

Interact with vendors, customers and other CLECs when working on resolutions to troubles.

Assist with upgrades and card replacements on the Softswitch

Assist with R&D in the lab for new product development

Support Provisioning department on all LNPs and customer configuration questions

Handle escalated trouble tickets from NOC and Customer Call Center

Must be available for switch “on-call” service

May also be asked to assist with other departments such as the NOC, Field Installation and Network Engineering