Tuesday 16, Apr 2024

Jr. Customer Support Executive

Abnotix Solutions

karachi, - Pakistan - 35k to 55k (PKR) - Per Month

Less than 1 Year Morning Shift Full-Time

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Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: Less than 1 Year
Required Qualification:: bachelors
Requires Traveling:: No
Salary:: 35000 - 55000 PKR
Salary Type:: Per Month
Total Vacancies:: 3
Skills: customer supportcustomer serviceprovidingcustomerassistancecustomer satisfactionphoneemailchatcomplexseniorsupportcustomer experiencefeedbackcontinuous improvementtrainingproductbusiness communicationfieldstrong communication skillsverbalbasiccomputer skills

Description

We are excited to offer a Customer Support Oppotunity for individuals interested in gaining hands-on experience in customer service.

As a Customer Support , you will have the opportunity to learn and contribute to providing excellent customer assistance, resolving issues, and ensuring customer satisfaction

Key Responsibilities:

Assist customers with inquiries and provide timely and courteous responses via phone, email, or live chat.

Learn to identify and address customer needs, escalating complex issues to senior team members as needed.

Gain knowledge of our products and services to provide accurate information and support to customers.

Collaborate with the customer support team to improve processes and enhance the overall customer experience.

Maintain accurate records of customer interactions and feedback for continuous improvement.

Participate in training sessions and workshops to develop customer service skills and product knowledge.

Requirements:

Pursuing or recently completed a degree in Business, Communication, or a related field.

Strong communication skills, both verbal and written.

Basic computer skills and familiarity with customer service principles.

Working days: Monday to Saturday

Working hours: PM to AM

Location: North Nazimabad block K, Karachi Pakistan

Job Specification

Abnotix Solutions is in search of talented and motivated individuals for the post of Jr. Customer Support Executive in the field of Customer Service in one of their office located in karachi - Pakistan. The ideal candidate should have bachelors qualification and atleast less than 1 year of experience. The position require customer support, customer service, providing, customer, assistance, customer satisfaction, phone, email, chat, complex, senior, support, customer experience, feedback, continuous improvement, training, product, business communication, field, strong communication skills, verbal, basic, computer skills mandatory skills. This is a Full-Time morning shift job.Salary vary between 35k to 55k (PKR) per month depending upon skills and years of experience candidate got.

Jr. Customer Support Executive

Abnotix Solutions

Job Details

Description

Job Specification

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