We are looking for enthusiastic and charismatic individuals having knowledge & experience in International E-Commerce to assist our customers on eBay, Amazon, Walmart, & other international marketplaces.
- Managing complex customer situations promptly and professionally.
- Deliver a class apart from customer experience as measured by performance objectives and in accordance with the core values.
- Convey interest in each customer through words with courtesy and attention.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Providing accurate, valid, and complete information by using the right methods
- Answering calls professionally and providing solutions to the customer.
- Responding to the customer’s queries within the given time frame.
- Minimum qualification Intermediate or Bachelors.
- Having expertise in reading, writing, and speaking English fluently with a good accent.
- A web-savvy individual with in-depth knowledge of the internet, search engine & E-commerce field.
- Strong Writing and Communication Skills.
- Customer Oriented and able to adapt and respond to different types of customers.
- Market Competitive Salary
- Health Insurance
- Annual Leaves
- Leave Encashment
- Location: PECHS, Block , Karachi
- Working Days: Monday - Saturday
- Timings: pm till am, (Saturday pm till pm)
GE-Solucions is in search of talented and motivated individuals for the post of Jr. Customer Support Executive in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have bachelors qualification and atleast fresh graduate of experience. The position require health insurance, leave, accent, field, communication skills, methods, international, ebay, complex, customer, customer experience, performance, core, calls, providing, solutions, intermediate, reading, writing, internet, search engine, communication, market mandatory skills. This is a Full-Time evening shift job.Salary vary between 25k to 30k (PKR) per month depending upon skills and years of experience candidate got.