Thursday 25, Sep 2025

GRO - Guest Relations Officer (Female)

Chaaye Khana

Islamabad, Rawalpindi, - Pakistan - Salary Not disclosed

Fresh Graduate On Rotation Full-Time

Expired

Job Details

Category:: Other
Career Level:: Entry Level
Experience:: Fresh Graduate
Required Qualification:: Intermediate or above
Requires Traveling:: No
Salary:: Salary Not disclosed
Salary Type:: Per Month
Total Vacancies:: 2
Skills: professionalguest relationsofficerhospitalityservicecommunication skillsguestcomplaintsfacilitiespoliciesinternalfeedbackreportingsupportorganizingeventscompliancestandardsintermediatefront deskcustomer servicestrong interpersonal skillspresentablepressurebenefitsenvironmentcareer development

Description

Job Description:

We are seeking a well-presented, professional, and customer-oriented Female Guest Relations Officer (GRO) to join our team. The GRO will serve as the first point of contact for visitors and clients, ensuring exceptional hospitality and professional service. The role requires excellent communication skills, a positive attitude, and the ability to manage multiple responsibilities efficiently.

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Key Responsibilities:

• Welcome and greet guests warmly, ensuring a positive first impression.

• Handle guest inquiries, complaints, and requests promptly and efficiently.

• Maintain updated knowledge of company services, facilities, and policies to provide accurate information.

• Coordinate with internal departments to ensure smooth guest experience.

• Manage guest records, feedback, and reporting systems.

• Support in organizing meetings, events, and official visits.

• Uphold a professional appearance and demeanor at all times.

• Ensure compliance with company standards of service and hospitality.

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Requirements:

• Female candidates only.

• Intermediate or above

• Prior experience in hospitality, front desk, or customer service roles.

• Excellent communication skills

• Strong interpersonal skills and a customer-focused attitude.

• Presentable, confident, and able to multitask under pressure.

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Benefits:

• Competitive salary and benefits package.

• Professional working environment.

• Opportunities for growth and career development.

Job Specification

Chaaye Khana is in search of talented and motivated individuals for the post of GRO - Guest Relations Officer (Female) in the field of Other in one of their office located in Islamabad, Rawalpindi - Pakistan. The ideal candidate should have intermediate or above qualification and atleast fresh graduate of experience. The position require professional, guest relations, officer, hospitality, service, communication skills, guest, complaints, facilities, policies, internal, feedback, reporting, support, organizing, events, compliance, standards, intermediate, front desk, customer service, strong interpersonal skills, presentable, pressure, benefits, environment, career development mandatory skills. This is a Full-Time on rotation job.

About Chaaye Khana

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GRO - Guest Relations Officer (Female)

Chaaye Khana

Job Details

Description

Job Specification

About Chaaye Khana

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