Job Details
- Category:
- Customer Service
- Career Level:
- Entry Level
- Experience:
- Student
- Required Qualification:
- O Levels/Intermediate or above
- Requires Traveling:
- No
- Salary:
- 20000 - 38000 PKR
- Salary Type:
- Per Month
- Total Vacancies:
- 10
- Skills
Description
Job Description:
- Prompt chat and email response to customers
- Document each customer’s question or problem as well as the resulting answer or solution
- Develop customer service solutions
- Maintain service level
- Intermediate or above
- Age limit: -
- Excellent communication (verbal & written)
- Proficiency with MS Office particularly MS Excel
- Flexibility
- Customer-centric attitude
- Problem-solving
- Adaptability
Job Specification
ibex. is in search of talented and motivated individuals for the post of Email/ Chat Support Specialist - International in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have o levels/intermediate or above qualification and atleast student of experience. The position require chat, email, problem, customer service, solutions, service level, intermediate, communication, verbal, ms office, excel mandatory skills. This is a Full-Time on rotation job.Salary vary between 20k to 38k (PKR) per month depending upon skills and years of experience candidate got.
About ibex.
ibex. is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!
Similer Jobs
international sales executive
HR Stardomnow
Customer Services Representative
Muhammad Waqas
IT SUPPORT ENGINEER
Jawad Abdul Qadir
SEO Specialist
HR Stardomnow
Sales Executive- Real Estate (Bahria Town)
Atrium Solution