Maaz Ahmed
Friday 03, Jul 2020

Email and Chat Support Executive – Foodpanda 

ibex.

Karachi, - Pakistan - 18k to 38k (PKR) - Per Month

Student On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
Intermediate, O-Level,A-Level & Graduates
Requires Traveling:
No
Salary:
18000 - 38000 PKR
Salary Type:
Per Month
Total Vacancies:
20
Skills
assistancechatemailservice deliveryquerycustomer servicesolutionsms officeexcelchat support executivecommunication skills

Description

Responsible for acting as a liaison between our customer and the respective client. Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.

Location: Karachi
Salary: Up to PKR ,
Working Hours:
Job Shift: Morning & Evening, between am to pm
Job Description:
• Prompt chat and email response to customers
• Document each customer’s question or problem as well as the resulting answer or solution
• Develop customer service solutions
• Maintain service level
Job Specification:
• Intermediate or above
• Age limit: -
• Excellent communication (verbal & written)
• Proficiency with MS Office particularly MS Excel
• Flexibility
• Customer-centric attitude
• Problem-solving
• Adaptability
Perks & Benefits:
• Medical Insurance
• Permanent Employment Status
• Provident Fund
• Internal Job Opportunities
• Annual Leaves
• Leaves Encashment
• Referral Bonus
• Company Pick & Drop
Send us your CV at
Email Subject: Email and Chat Support Executive – Foodpanda

Job Specification

Maaz Ahmed (Recruiter) is in search of talented and motivated individuals for the post of Email and Chat Support Executive – Foodpanda in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate, o-level,a-level & graduates qualification and atleast student of experience. The position require assistance, chat, email, service delivery, query, customer service, solutions, ms office, excel, chat support executive, communication skills mandatory skills. This is a Full-Time on rotation job.Salary vary between 18k to 38k (PKR) per month depending upon skills and years of experience candidate got.