GrowthRise Solutions
Wednesday 08, Apr 2026

E-commerce Support Representative 

GrowthRise Solutions

rawalpindi, - Pakistan - 30k to 40k (PKR) - Per Month

Fresh Graduate Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Fresh Graduate
Required Qualification:
fresh
Requires Traveling:
No
Salary:
30000 - 40000 PKR
Salary Type:
Per Month
Total Vacancies:
4
Skills
operationsebayassistantsupportactivitiesproductorder processingshipmenttrackingcustomercommunicationhandlingreturnsperformanceprocessmonitorfeedbackprocessingmetricscompliancestandardscommunication skillstime managementbasiccomputer skillsonline

Description

Job Title: CSR for e-commerce Operations

Job Overview
We are looking for a reliable and detail-oriented eBay Assistant – Operations to support day-to-day activities of our eBay store. The role focuses on product listings, order processing, shipment tracking, customer communication, and handling returns and cases while maintaining strong account performance.
Responsibilities:
Create, update, and manage product listings on eBay
Process customer orders accurately and on time
Upload and monitor shipment tracking details
Respond to customer messages professionally and within required timeframes
Manage customer feedback and follow up where necessary
Handle return requests and refund processing according to company guidelines
Assist in resolving eBay cases and customer disputes
Monitor account performance metrics and ensure compliance with eBay standards
Maintain organized records related to orders, messages, and cases
Requirements:
Prior experience with eBay account operations is preferred
Strong written English communication skills
Good attention to detail and time management
Ability to handle multiple tasks efficiently
Basic computer skills and familiarity with online marketplaces
Problem-solving mindset and customer-focused approach
Work Details:
Freshers can also apply
Job Type: Full-time
Location: Onsite AM - PM

Job Specification

GrowthRise Solutions is in search of talented and motivated individuals for the post of E-commerce Support Representative in the field of Customer Service in one of their office located in rawalpindi - Pakistan. The ideal candidate should have fresh qualification and atleast fresh graduate of experience. The position require operations, ebay, assistant, support, activities, product, order processing, shipment, tracking, customer, communication, handling, returns, performance, process, monitor, feedback, processing, metrics, compliance, standards, communication skills, time management, basic, computer skills, online mandatory skills. This is a Full-Time morning shift job.Salary vary between 30k to 40k (PKR) per month depending upon skills and years of experience candidate got.


About GrowthRise Solutions

GrowthRise Solutions (GRS) is a Pakistan-based e-commerce operations and remote staffing company serving clients primarily in the US and Europe. We manage large-scale eBay and Amazon operations end-to-end, supported by structured SOPs, automation, and performance-driven teams.With 90+ in-house professionals, we specialize in eCommerce management, global remote recruitment, process design, and AI-powered workflow optimization. Our focus is simple: build reliable systems, scale operations efficiently, and enable long-term growth for our partners.