Thursday 05, Jun 2025

Customer Support Officer - Work From Home

TheVisaCity

Lahore, - Pakistan - 40k to 80k (PKR) - Per Month

1 Year On Rotation Full-Time

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Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: 1 Year
Required Qualification:: English Speaking and Writing Skills.
Requires Traveling:: Yes
Salary:: 40000 - 80000 PKR
Salary Type:: Per Month
Total Vacancies:: 1
Skills: dynamicmarkettrainingsoft skillssalesclosingsupportbusiness growthvisadocumentationprocedurescanadaaustraliaschedulingglobalcustomerphonecallsapplicationprocessexpertdocumentsclarifycustomer servicebuild

Description

We are seeking a highly motivated and dynamic individual who is eager to learn and grow with our team. T

This is a remote position, and the selected candidate will initially be working from home for UAE Market.

Training will be provided but soft skills are mandatory.

Responsible for converting sales leads into clients and successfully closing deals to support business growth.

Should possess thorough knowledge of visa documentation procedures for the USA, Canada, Australia, the UK, and Schengen countries.

Proficient in scheduling embassy appointments via VFS Global or respective official websites.

Must be readily available to respond to customer inquiries through WhatsApp or phone calls.

Guide clients through the complete visa application process (including all visa types), offering expert advice and support.

Ensure all submitted documents comply with the specific requirements of embassies and consulates.

Follow up with clients to obtain any missing documents or clarify details related to their application.

Provide clients with timely updates and precise guidance throughout each stage of the visa process.

Maintain detailed and well-organized records for every application handled.

Deliver exceptional customer service and build strong, lasting relationships with clients.

Job Specification

TheVisaCity is in search of talented and motivated individuals for the post of Customer Support Officer - Work From Home in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have english speaking and writing skills. qualification and atleast 1 year of experience. The position require dynamic, market, training, soft skills, sales, closing, support, business growth, visa, documentation, procedures, canada, australia, scheduling, global, customer, phone, calls, application, process, expert, documents, clarify, customer service, build mandatory skills. This is a Full-Time on rotation job.Salary vary between 40k to 80k (PKR) per month depending upon skills and years of experience candidate got.

Customer Support Officer - Work From Home

TheVisaCity

Job Details

Description

Job Specification

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