Tuesday 03, Dec 2019

Customer Support Executive - Domestic 


Karachi, Lahore, Islamabad, - Pakistan - Salary Not disclosed

Fresh Graduate On Rotation Full-Time

Job Details

Customer Service
Career Level:
Entry Level
Fresh Graduate
Required Qualification:
Bachelor's or above.
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:


Job Description:

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers’ requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Specification:

Proficient with MS Office particularly MS Excel (Spreadsheet)

Must be flexible to work in shifts

Excellent communication skills


Minimum Graduation.

Maximum age:

Salary upto ,

Location: Karachi, Lahore & Islamabad

Job Specification

ibex. is in search of talented and motivated individuals for the post of Customer Support Executive - Domestic in the field of Customer Service in one of their office located in Karachi, Lahore, Islamabad - Pakistan. The ideal candidate should have bachelor's or above. qualification and atleast fresh graduate of experience. The position require customer, communication, flexible-type, excel, service mandatory skills. This is a Full-Time on rotation job.

About ibex.

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.

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