Naseem Akhter
Friday 01, Mar 2024

Customer Services Representative 

AffinityVibez (Pvt) Ltd

Lahore, - Pakistan - 45k to 70k (PKR) - Per Month

3 Years Evening Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
3 Years
Required Qualification:
Bachelor
Requires Traveling:
No
Salary:
45000 - 70000 PKR
Salary Type:
Per Month
Total Vacancies:
10
Skills
customer servicetechnical supportphoneemailchatcustomertechnicalpoliciesfeedbackcommunicationsoftware

Description

.Provide excellent customer service and technical support to clients and customers via phone, email, and live chat

.Respond to customer inquiries and issues in a timely and efficient manner
.Troubleshoot and resolve technical issues with the services.
.Document and track customer interactions and issues as per company policies
.Gather customer feedback and provide suggestions for improvements to products and services
Required Skills:
Verbal and Non-Verbal English communication
Experience with SAP and other software like CRM is a plus
Confident and Strong Personality, focused on personality enhancement
Job Location: D , Johar Town, Lahore (Preferable nearby Candidates)

Job Specification

AffinityVibez (Pvt) Ltd is in search of talented and motivated individuals for the post of Customer Services Representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have bachelor qualification and atleast 3 years of experience. The position require customer service, technical support, phone, email, chat, customer, technical, policies, feedback, communication, software mandatory skills. This is a Full-Time evening shift job.Salary vary between 45k to 70k (PKR) per month depending upon skills and years of experience candidate got.