Friday 13, Jan 2023

Customer Service Representative - Pashto Speaker 


Karachi, - Pakistan - 25k to 29k (PKR) - Per Month

Student On Rotation Full-Time

Job Details

Customer Service
Career Level:
Entry Level
Required Qualification:
Requires Traveling:
25000 - 29000 PKR
Salary Type:
Per Month
Total Vacancies:
investigationcustomer service representativecallscomplaintscustomertransactionsrecordingprocessformsms officeexceloperationsflexiblecommunication skills


We are looking for a Customer Service Representative - Pashto Speaker

Job Description

      • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
      • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
      • Follow up to ensure that appropriate actions were taken on customers’ requests.
      • Refer unresolved customer grievances or special requests to designated departments for further investigation.

      Required Qualification
      • Graduation or above

      Job Specification
      • Proficient with MS Office particularly MS Excel (Spreadsheet)
      • Possess Knowledge of Call Centre Operations
      • Must be flexible to work in shifts
      • Good English communication skills

Job Specification

ibex. is in search of talented and motivated individuals for the post of Customer Service Representative - Pashto Speaker in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate/a-level qualification and atleast student of experience. The position require investigation, customer service representative, calls, complaints, customer, transactions, recording, process, forms, ms office, excel, operations, flexible, communication skills mandatory skills. This is a Full-Time on rotation job.Salary vary between 25k to 29k (PKR) per month depending upon skills and years of experience candidate got.

About ibex.

ibex. is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!