Client Solutions Associate
NestHive
Islamabad, - Pakistan - Salary Not disclosed
Job Details
- Category:
- Customer Service
- Career Level:
- Experienced (Non-Managerial)
- Experience:
- 1 Year
- Required Qualification:
- Bachelor’s degree in Marketing, Business, or Communication
- Requires Traveling:
- No
- Salary:
- Salary Not disclosed
- Salary Type:
- Per Month
- Total Vacancies:
- 3
- Skills
Description
NestHive is a premium Dubai-based real estate agency offering full-spectrum services: off-plan sales, resale advisory, property renovations, leasing solutions, and technical snagging. We’re hiring a highly adaptable, service-focused Client Solutions Associate to engage Dubai-based property owners using our proprietary data set.
- Call Dubai-based property owners from NestHive’s internal database.
- Qualify owners based on their current property status: rented, vacant, selling, or renovating.
- Present NestHive’s services tactfully, focusing on client needs (not just promotions).
- Introduce off-plan investment options, resale support, or technical services depending on the owner profile.
- Service Matching & Consult Scheduling
- Identify owner needs and match them to the correct NestHive service (e.g., snagging, rental optimization, exit strategy).
- Schedule consultation calls with the Dubai-based advisory team.
- Offer helpful service switches: e.g., if not interested in resale, offer renovation or rental prep.
- Update CRM/spreadsheet with real-time feedback from owners.
- Record lead status: Hot / Warm / Cold / Not Interested / Service Redirected.
- Maintain lease expiry data and follow-up tasks for future engagement.
- Reporting
- Submit weekly performance reports (calls made, consultations booked, deals escalated).
- Flag high-potential leads or hot investors to the Dubai core team immediately.
- Strong spoken English with neutral accent
- – years experience in telesales, BPO, or real estate (preferred)
- Confidence in objection handling and adaptive communication
- Fast learner, self-organized, and detail-oriented
- Professional tone and maturity in handling UAE clientele
- Bachelor’s degree in Marketing, Business, or Communication
- Prior experience with Dubai/UAE real estate or client base is a bonus
- Knowledge of NestHive’s service verticals (off-plan, resale, renovation, leasing)
- Competitive base salary (PKR based, commensurate with experience)
- Performance bonuses for meetings booked and successful deal conversions
- Professional development with Dubai exposure
- Future growth into Client Account Manager or UAE field support role
Job Specification
NestHive is in search of talented and motivated individuals for the post of Client Solutions Associate in the field of Customer Service in one of their office located in Islamabad - Pakistan. The ideal candidate should have bachelor’s degree in marketing, business, or communication qualification and atleast 1 year of experience. The position require call center, calling agents, csr, real estate, agency, sales, advisory, property, leasing, solutions, technical, hiring, client solutions, associate, data, pivotal, scheduling, positioning, outbound, calls, dubai, generation, internal, current, selling, client, investment, options, support, owner, service, optimization, exit, feedback, lead, cold, performance, core, spoken english, telesales, objection handling, handling, marketing, business, base, development, manager, field support, availability mandatory skills. This is a Full-Time morning shift job.
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