- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Manage the correspondence between the sales team and their clients
- Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
- Provides any necessary data or reports to the sales team
- Keep track of sales targets
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Proven work experience as a Sales support Officer or Sales support associate
- Bachelors in engineering or any degree in relevant filed is required.
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
HR Excellence (Pvt.) Ltd. is in search of talented and motivated individuals for the post of Sales Support Officer in the field of Sales in one of their office located in Karachi - Pakistan. The ideal candidate should have bachelors / masters qualification and atleast 2 years of experience. The position require analytica, troubleshooting, assistance, customer, correspondence, sales, team, review, service, data, product, requirements, support, engineering, office, excel, communication, analytical mandatory skills. This is a Full-Time morning shift job.
About HR Excellence (Pvt.) Ltd.
HR Excellence (Pvt.) Ltd. (HRE) is relatively a new entrant in the market. We are operating since 2016 with our Headoffice based in Karachi.We provide End-to-end HR Management consulting services to cater to our client’s HR needs. Our business philosophy evolves around our customer where we work very closely with them and try to understand their organizational culture and business needs. This helps us in designing, developing and providing solutions best fit against their requirements. During short span of our existance, we have managed to secure businesses and projects by winning confidence of our clients