- Manage complex customer situations promptly and professionally.
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid, and complete information by using the right methods
- Answer calls professionally and provides solutions to the customer.
- Responding to the customer’s queries within the given time frame.
- Minimum Intermediate or Bachelors.
- An individual having expertise in reading, writing, and speaking English fluently with a good accent.
- A web-savvy individual with in-depth knowledge of the internet, search engine & E-commerce field.
- Strong Writing and Communication Skills.
- Customer Oriented and ability to adapt and respond to different types of customers.
azeem lalani (Recruiter) is in search of talented and motivated individuals for the post of Jr. Customer Support Executive in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate qualification and atleast student of experience. The position require customer, calls, solutions, writing, field, communication skills, customer service, customer satisfaction, negotiation skills, problem solving, time management mandatory skills. This is a Full-Time night shift job.Salary vary between 20k to 25k (PKR) per month depending upon skills and years of experience candidate got.