azeem  lalani
Wednesday 30, Jun 2021

Jr. Customer Support Executive  

GE-Solucions

Karachi, - Pakistan - 20k to 25k (PKR) - Per Month

Student Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
Intermediate
Requires Traveling:
No
Salary:
20000 - 25000 PKR
Salary Type:
Per Month
Total Vacancies:
1
Skills
customercallssolutionswritingfieldcommunication skillscustomer servicecustomer satisfactionnegotiation skillsproblem solvingtime management

Description

Job Responsibility:

  •  Manage complex customer situations promptly and professionally.
  •  Identify and assess customers’ needs to achieve satisfaction.
  •  Provide accurate, valid, and complete information by using the right methods
  •  Answer calls professionally and provides solutions to the customer.
  •  Responding to the customer’s queries within the given time frame.
    Job Requirements:

  •   Minimum Intermediate or Bachelors.
  •   An individual having expertise in reading, writing, and speaking English fluently with a good accent.
  •   A web-savvy individual with in-depth knowledge of the internet, search engine & E-commerce field.
  •   Strong Writing and Communication Skills.
  •   Customer Oriented and ability to adapt and respond to different types of customers.
Job Offerings:

   - Market Competitive Salary
   - Health Insurance
   - Provident Fund
   - Annual Leaves
   - Leave Encashment

   Location: PECHS, Block , Karachi
   Working Days: Monday - Saturday
   Timings: pm till am, (Saturday pm till pm)

Job Specification

GE-Solucions is in search of talented and motivated individuals for the post of Jr. Customer Support Executive in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate qualification and atleast student of experience. The position require customer, calls, solutions, writing, field, communication skills, customer service, customer satisfaction, negotiation skills, problem solving, time management mandatory skills. This is a Full-Time night shift job.Salary vary between 20k to 25k (PKR) per month depending upon skills and years of experience candidate got.