GE Solucions Private Limited is currently looking for an experienced professional Customer Support Specialist - International for its Karachi Office to assist their International customers.
• Individual having the ability to read, write, and speaks English fluently with good American or Neutral accent “ONLY”.
• English communication and computer proficiency is required.
• Web savvy individual with in-depth knowledge of the Internet, search engines, and ecommerce
• site functionality
• Strong writing skills and communication skills.
• Proven customer support experience is mandatory.
• Customer orientation and ability to adapt/respond to different types of characters.
• Manages complex transactional or emotional customer situations promptly and professionally.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods.
• Excellent communication and presentation skills.
• Ability to multi-task, priorities, and manage time effectively.
• Should be able to assure 100% customer satisfaction.
• Communicate timely correspondence back to customers, track and resolving any issues.
• Answer calls professionally and provide information about products and services.
• Maintain healthy relationships with existing customers to retain them.
• Responding to the customer’s queries within the given time frame.
• Online Web store experience preferred with exposure to online store tools such as eBay and Amazon.
• International customer support experience will be favored
GE Solucions is in search of talented and motivated individuals for the post of Customer Support Specialist – International in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have inter/graduate qualification and atleast student of experience. The position require good-dynamics, good in english languague, good communication skills mandatory skills. This is a Full-Time morning shift job.Salary vary between 15k to 18k (PKR) per month depending upon skills and years of experience candidate got.
About GE Solucions
At GE Solucions, we understand the importance of your time, that is why our Virtual Assistants execute your non-core activities and free up your time to concentrate on higher value tasks, and this results in better efficiency and higher personal gains for you.